What Distinguishes Us From the Rest?
What distinguishes us from the rest? Two significant factors! Ask any of our customers and you'll first hear them say, "The personal customer services that is provided by Uptown Press is second to none." Our representatives (CSR's) have more than 20 years experience in the printing and graphic industry. They are the main conduit and connection between you, the customer, and the production services portion of the company that prints or mails the projects brought to us.
Besides being caring, customer-centric individuals, each representative has advanced training in printing technology, social media, wide format printing, sign making, digital technology, direct mail requirements and operation, die cutting, data management, bindery and project scheduling. We are able to successfully guide and/or direct every project skillfully through the process regardless of your level of experience or expertise.
Somewhat related to the first factor, Uptown Press offers technical support and consultation which helps may customers gain an understanding of best practices and efficiencies that can be often gained with small adjustments or different approaches that were never considered at the initial stages of project development.
Quality printing is a given nowadays. If a company does not produce satisfactory results, their customers won't stick around long. We are pleased to say that Uptown Press has over thirty years of service to the greater Baltimore - Washington metropolitan area, with numerous clients spread across this county and the world.
If you contact us with questions about an upcoming project, you will quickly learn to appreciate the factors that make us different. You will rarely receive this type of service from vendors who simply sell by offering you lower prices, but leave you high and dry when questions, irregularities, or problems occur. If you have ever purchased printing from the Web, and had a glitch, you know what I mean. Cheaper is not always better!